Salesforce CPQ - Energy Sector Case Study

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Energy

Ocean Power Technologies

The Renewable Energy Company implemented Salesforce CPQ to streamline proposal generation, ensure data accuracy, and optimize internal efficiency.

Tools Used :

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Challenges

Solutions

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The results

Reduction in proposal generation time

By

40%

Decrease in order error

By

25%

Reduction in order configuration time

By

30%

Increase in customer acceptance rates

By

15%

Increase in closed deals and revenue

By

12%

1

Reduction in proposal generation time

Automated workflows and dynamic content capabilities enabled the creation of proposals in significantly less time, freeing up sales representatives for other strategic activities like customer relationship building and lead generation.

2

Decrease in order error

Data accuracy in proposals and sales records improved due to Salesforce CPQ integration and product rules. The removal of compatibility issues and streamlined configuration resulted in fewer order revisions, enhanced operational efficiency, and reduced costs associated with correcting errors.

3

Reduction in order configuration time

Guided Selling empowered sales representatives to navigate product offerings and configure orders with increased efficiency. Standardized workflows and reduced configuration time contributed to increased sales team productivity, allowing them to handle a larger volume of quotes and proposals.

4

Increase in customer acceptance rates

Guided Selling empowered sales representatives to navigate product offerings and configure orders with increased efficiency. Standardized workflows and reduced configuration time contributed to increased sales team productivity, allowing them to handle a larger volume of quotes and proposals.

5

Increase in closed deals and revenue

The combined benefits of improved efficiency, enhanced customer experience, and increased proposal acceptance translated into a significant rise in closed deals, resulting in a corresponding boost in revenue. This improved financial performance allowed the company to invest in further growth and development.

The experience

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