SALESFORCE SELECT PARTNER

Your Salesforce isn't delivering. We fix that.

A Trusted Salesforce Select Partner, we turn underperforming CRMs into revenue engines for Real Estate, Healthcare, Finance, Retail, and Technology businesses across the Globe.

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Select Partner
AppExchange Expert
50+ Certifications
0
AppExchange Rating
0
Successful Implementations
0
Years Salesforce Expertise
2021
Ridge (Silver) Partner Since
Salesforce consulting and CRM implementation services with AI automation, sales analytics, forecasting, and business process optimization.

Is Your Salesforce Working Against You?

Salesforce is one of the most powerful CRM platforms in the world. But without the right Salesforce solutions and expert guidance, even the best tool becomes an expensive frustration. These are the five problems we fix most often.

Your Team Is Avoiding Salesforce
When the CRM doesn't match how your team sells, they work around it : spreadsheets, side emails, sticky notes. The tool gets blamed, but the real problem is configuration.
Your Data Lives Everywhere Except Where It Should
When Salesforce doesn't connect to your ERP, billing, or marketing tools, your team makes decisions based on incomplete information and deals fall through the gaps.
Your Reps Are Doing Admin, Not Selling
If your sales team spends more time updating records than closing deals, you have a process problem not a people problem. The right automation fixes this in days.
Your Reports Tell You What You Want to Hear, Not What's True
Duplicate records, missing fields, and inconsistent data entry mean your dashboards are built on guesswork. Leadership can't make confident calls when they can't trust the numbers.
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You're Paying for Features Nobody Uses
Most businesses use less than 40% of their Salesforce license. Flow Builder, Einstein Analytics and Opportunity Scoring sitting idle while you pay full price every month.
Every one of these problems is fixable usually faster than you'd expect. Our Salesforce Consultants have solved all five for businesses exactly like yours.The question is: how long  can you afford to wait?

Our Salesforce Services & Solutions

Strategize

Strategy & Advisory

Align IT with business goals through roadma
development and process re-engineering.

Explore
Build

Implementation

Full-cycle implementation from discovery to go-live for Sales, Service, and Marketing Clouds.

Explore
Transfer

Migration

Secure and efficient data migration from legacy CRM systems with zero data loss.

Explore
Consult

CRM Strategy & Salesforce Roadmap

Define your CRM vision, prioritise initiatives, and build a phased Salesforce roadmap that aligns every investment with measurable business outcomes.

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Implement

Salesforce Implementation

Deploy Salesforce from scratch with expert configuration, data loading, and user setup delivering live on time, on budget, and adopted from day one.

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REVOPS

Revenue Operations Consulting

Align sales, marketing, and service on Salesforce to eliminate revenue leakage, tighten your pipeline, and drive predictable, accelerated growth.

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EINSTEIN

Analytics & Einstein AI Consulting

Unlock predictive insights and AI-driven recommendations across your Salesforce org with Einstein Analytics, Prediction Builder, and Next Best Action.

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AUTOMATE

Process Optimisation & Automation

Identify manual bottlenecks, redesign workflows, and deploy Salesforce automations that eliminate wasted effort and accelerate every customer-facing process.

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TRAINING

User Training & Change Management

Drive genuine Salesforce adoption with role-based training programmes, in-app guidance, and change management strategies tailored to your team culture.

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HEALTH

Salesforce Org Health Assessment

Audit your Salesforce org for technical debt, security gaps, unused licences, and optimisation opportunities with a prioritised remediation action plan.

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AGENTFORCE

Agentforce AI Consulting

Identify the highest-impact use cases for autonomous Salesforce AI agents and build a deployment roadmap that delivers ROI from the first sprint.

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MARKET

Marketing Automation

Automate lead nurturing, email campaigns, and buyer journeys inside Salesforce delivering the right message to the right prospect at exactly the right time.

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Platform Ecosystem

Salesforce Clouds We Specialize In

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Deep Vertical Expertise

Industries We Serve

IT & Technology
Finance
Retail
Healthcare
Real Estate
Non-Profit
E-Commerce
Salesforce solutions for IT and technology companies that accelerate customer engagement, automate workflows, optimize service delivery, and drive scalable business growth with AI-powered automation.
Expertise

IT & Technology

Technology companies grow fast and lose customers just as fast when their internal systems cannot keep up. Sales, customer success, and product teams operating in silos create churn, pipeline gaps, and renewal surprises that erode ARR. Salesforce for Technology Companies unifies your entire revenue operation - from first marketing touch through to customer expansion - on one platform that scales as fast as you do.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Technology Sector Deployments
70+
Certified Salesforce Technology Specialists
SOC 2
& ISO 27001 Aligned Deployments
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forIT & Technology
Salesforce Financial Services Cloud solutions that empower banks, wealth managers, and financial advisors to deliver personalized financial planning, relationship management, and AI-driven client engagement.
Expertise

Finance

Financial services firms are managing complex client relationships, regulatory obligations, and competitive pressure simultaneously, often on disconnected systems that were never designed to work together. Salesforce for Financial Services unifies every client interaction, compliance workflow, and advisor activity on one GDPR and FCA-aligned platform so your teams spend more time advising and less time administrating.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Financial Services Deployments
70+
Certified Financial Cloud Specialists
100%
FCA & GDPR-Aligned Implementations
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forFinance
Salesforce Retail Cloud solutions that deliver personalized shopping experiences, omnichannel commerce, customer loyalty, and data-driven retail operations
Expertise

Retail

Retail businesses are fighting harder than ever for customer attention, loyalty, and repeat spend on more channels than they have ever managed before. Salesforce for Retail unifies your commerce, marketing, service, and customer data on one platform so every customer interaction is personalized, every channel is connected, and every team member works from the same real-time view of your business.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Retail Deployments
70+
Certified Commerce & Marketing Specialists
100%
GDPR & PCI DSS-Compliant Implementations
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forRetail
Salesforce Health Cloud solutions that connect patient data, streamline care coordination, and enhance healthcare experiences through personalized care journeys and intelligent case management.
Expertise

Healthcare

Healthcare organizations are under relentless pressure rising patient expectations, complex regulatory requirements, and care teams drowning in disconnected systems. Salesforce in Healthcare changes what is possible. Makedian deploys Salesforce for the Healthcare Industry to unify patient data, automate care coordination workflows, and give clinical and administrative teams a 360-degree view of every patient relationship securely, compliantly, and at scale.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

100%
HIPAA-Compliant Deployments
70+
Certified Healthcare Specialists
Zero
PHI Incidents
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forHealthcare
Salesforce Real Estate solutions that streamline property management, project tracking, portfolio visibility, and client engagement with AI-powered insights and automation.
Expertise

Real Estate

Real estate runs on relationships, speed, and data, but most agencies and property firms are still managing leads in spreadsheets, chasing pipeline in email chains, and losing deals because follow-up falls through the gap. Salesforce CRM for real estate changes that. Makedian's Salesforce consulting services for real estate unify your listings, leads, client history, and deal pipeline on one platform so your brokers focus on closing, not chasing.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Real Estate Deployments
70+
Certified Experts
10+
Years Experience delivering Salesforce real estate
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forReal Estate
Salesforce Nonprofit Cloud solutions that help nonprofit organizations manage programs, track outcomes, engage communities, and maximize social impact through data-driven operations.
Expertise

Non-Profit

From donor management to program tracking, we implement Salesforce for nonprofits so your team can focus on what matters most the mission.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forNon-Profit
Salesforce Commerce Cloud solutions that deliver personalized shopping experiences, omnichannel commerce, storefront management, and customer retention through intelligent ecommerce automation.
Expertise

E-Commerce

From Commerce Cloud storefront to post-purchase service, we implement Salesforce for e-commerce brands ready to grow revenue, reduce churn, and deliver experiences worth coming back for.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forE-Commerce

Our Proven Methodology

We combine the right steps to deliver meaningful outcomes.
Discover
Discovery Phase

Analyzing requirements to define strategic scope tailored to your unique business needs.

1
Architect
Solution Design

Designing scalable architectures that align with long-term enterprise goals.

2
Execute
Build & Deploy

Executing development with agile precision, rigorous testing, and seamless deployment.

3
Evolve
Optimization

Ensuring sustained value through training, support, and continuous improvement loops.

4
Discover
Discovery Phase

Analyzing requirements to define strategic scope tailored to yourunique business needs.

Architect
Solution Design

Designing scalable architectures that align with long-termenterprise goals.

Execute
Build & Deploy

Executing development with agile precision, rigorous testing, and seamless deployment.

Evolve
Optimization

Ensuring sustained value through training, support, and continuous improvement loops.

Success Stories

Real results for real enterprise challenges.
View All Case Studies
Non Profit
Global G.L.O.W.

Quick Book to Salesforce Integration

100%
Real-time Visibility
20 Hr/M
Reduced Manual Work
Read Full Case Study
Information Technology
100 worte

100 Wrote AppExchange product development

100W uses Al to analyze written communication, providing insights into personalities, relationships, and needs. It's applied in customer support, marketing, and HR to improve communication and optimize business outcomes.

65%
Faster Profile Generation
25%
Improved Data Accuracy
Read Full Case Study
E-Commerce
E-commerce

Chargent Salesforce Case Study

A leading online fashion retailer using Salesforce Commerce Cloud faced challenges with payment processing and subscription billing as their Customer base grew.

40%
Reduction in Payment Processing Time
30%
Improvement in Billing Accuracy
Read Full Case Study
Aviation
Monarch Air Group

Conga Composer Case Study

Monarch Air Group uses Conga Composer to automate document generation, streamline workflows, and improve client experience in the aviation sector.

80%
Document Generation Time
15%
Operational Efficiency
Read Full Case Study
Energy
Ocean Power Technologies

Salesforce CPQ - Energy Sector Case Study

The Renewable Energy Company implemented Salesforce CPQ to streamline proposal generation, ensure data accuracy, and optimize internal efficiency.

40%
Reduction in proposal generation time
25%
Decrease in order error
Read Full Case Study
Real Estate
Investor Trustee Services

Real Estate Case Study

Our client is a real estate leader specializing in sustainable solutions, cutting-edge technologies, and streamlined processes. They are redefining efficiency and innovation in the industry.

40%
Improved Data Import and Organization
50%
Improved Management of Unified Calling with
Read Full Case Study
Public Sector
DOI, US Gov

Public Sector Grant Management

A public entity sought to streamline grant management for Tribal Communities, which is facing climate change .They want to simplify applications and allocate funds effectively.

30%
Improved User Experience
40%
Enhanced Data Integrity
Read Full Case Study
Manufacturing
Helix Linear Technologies

Hubspot-SF Integration

Helix Linear is a leader in precision linear motion and power transmission systems. They offer tailored solutions for lead screws and linear actuators, ensuring smooth and efficient operation within your machinery and applications.

30%
Unified Lead Management
70%
Enhanced Quote Accuracy & Speed
Read Full Case Study
Non Profit
Global G.L.O.W.

Front End Development (Visualforce, Aura,LWC)/Non-Profit

Global G.L.O.W. empowers girls in vulnerable communities through mentorship programs, collaborating with schools and NGOS to equip them with skills and resources.

40%
Decrease in time spent filling budgets
30%
Enhanced Operational Efficiency
Read Full Case Study
Health Care
Health Evolution

Experience Cloud Implementation

Healthcare organization needed a platform to enhance communication, collaboration, and engagement among their members, who were dissatisfied with the limitations of traditional email and websites.

30%
Enhanced User Engagement
20%
Improved Event Participation
Read Full Case Study
Retail
The Beer Store

Marketing Cloud Implementation

Beer retail chain adopts BigCommerce for digital transformation, integrating with Sales Cloud, Marketing Cloud, CDP, and Dataroma to enhance customer experience and sales efficiency.

30%
Increase in customer satisfaction
20%
Improvement in subscriber engagement
Read Full Case Study
Information Technology
Wondersign

Mailchimp-SF Integration

Wondersign, a product catalog platform, seamlessly integrates with your existing tools to provide accurate, up-to-date product information, enhancing customer experience and sales efficiency.

40%
Seamless & Bi-Directional Data Flow
50%
Targeted Communication
Read Full Case Study
Information Technology
NextName

Docusign-SF Integration

NextName, provides a platform for college sports fans, allows for unprecedented interaction and support to their favorite athletes.

70%
Faster Turnaround
45%
Productivity Boost
Read Full Case Study
Financial Services
My Advocate financial

Service Cloud Voice(Amazon Connect)

The client sought a unified solution for customer interactions, sales, and workforce management, combining a call center system and Field Service Lightning into Salesforce to streamline operations and enhance customer engagement.

60%
Increased Agent Efficiency
70%
Enhanced Communication
Read Full Case Study
Information Technology
Submer

Hubspot-SF Migration/Account Engagement (Pardot) Implmentation

Submer, a leader in next-generation cooling and automation, empowers data centers with efficient, sustainable technologies to enhance efficiency and sustainability.

40%
Accurate & Seamless Bi-Directional Data Flow
50%
Targeted Communication
Read Full Case Study
Non Profit
Quick Book to Salesforce Integration
100%
Real-time Visibility
Information Technology
100 Wrote AppExchange product development
100W uses Al to analyze written communication, providing insights into personalities, relationships, and needs. It's applied in customer support, marketing, and HR to improve communication and optimize business outcomes.
65%
Faster Profile Generation
E-Commerce
Chargent Salesforce Case Study
A leading online fashion retailer using Salesforce Commerce Cloud faced challenges with payment processing and subscription billing as their Customer base grew.
40%
Reduction in Payment Processing Time
Aviation
Conga Composer Case Study
Monarch Air Group uses Conga Composer to automate document generation, streamline workflows, and improve client experience in the aviation sector.
80%
Document Generation Time
Energy
Salesforce CPQ - Energy Sector Case Study
The Renewable Energy Company implemented Salesforce CPQ to streamline proposal generation, ensure data accuracy, and optimize internal efficiency.
40%
Reduction in proposal generation time
Real Estate
Real Estate Case Study
Our client is a real estate leader specializing in sustainable solutions, cutting-edge technologies, and streamlined processes. They are redefining efficiency and innovation in the industry.
40%
Improved Data Import and Organization
Public Sector
Public Sector Grant Management
A public entity sought to streamline grant management for Tribal Communities, which is facing climate change .They want to simplify applications and allocate funds effectively.
30%
Improved User Experience
Manufacturing
Hubspot-SF Integration
Helix Linear is a leader in precision linear motion and power transmission systems. They offer tailored solutions for lead screws and linear actuators, ensuring smooth and efficient operation within your machinery and applications.
30%
Unified Lead Management
Non Profit
Front End Development (Visualforce, Aura,LWC)/Non-Profit
Global G.L.O.W. empowers girls in vulnerable communities through mentorship programs, collaborating with schools and NGOS to equip them with skills and resources.
40%
Decrease in time spent filling budgets
Health Care
Experience Cloud Implementation
Healthcare organization needed a platform to enhance communication, collaboration, and engagement among their members, who were dissatisfied with the limitations of traditional email and websites.
30%
Enhanced User Engagement
Retail
Marketing Cloud Implementation
Beer retail chain adopts BigCommerce for digital transformation, integrating with Sales Cloud, Marketing Cloud, CDP, and Dataroma to enhance customer experience and sales efficiency.
30%
Increase in customer satisfaction
Information Technology
Mailchimp-SF Integration
Wondersign, a product catalog platform, seamlessly integrates with your existing tools to provide accurate, up-to-date product information, enhancing customer experience and sales efficiency.
40%
Seamless & Bi-Directional Data Flow
Information Technology
Docusign-SF Integration
NextName, provides a platform for college sports fans, allows for unprecedented interaction and support to their favorite athletes.
70%
Faster Turnaround
Financial Services
Service Cloud Voice(Amazon Connect)
The client sought a unified solution for customer interactions, sales, and workforce management, combining a call center system and Field Service Lightning into Salesforce to streamline operations and enhance customer engagement.
60%
Increased Agent Efficiency
Information Technology
Hubspot-SF Migration/Account Engagement (Pardot) Implmentation
Submer, a leader in next-generation cooling and automation, empowers data centers with efficient, sustainable technologies to enhance efficiency and sustainability.
40%
Accurate & Seamless Bi-Directional Data Flow

Why Choose

Makedian

?

Astro - MakedianRuth - Makedian

Let's turn your Salesforce vision into real growth

From planning to execution, we keep it simple. So you get the best results without the complexity

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