Amplify Your Mission Using Salesforce for Nonprofits
From donor management to program tracking, we implement Salesforce for nonprofits so your team can focus on what matters most the mission.

Remove Friction. Increase Impact.
Most nonprofits don't fail because of lack of passion they fail because disconnected systems slow everything down. Makedian implements Salesforce for nonprofits so your development, program, and operations teams work from a single source of truth, spend less time on admin, and focus more on the work that changes lives.
Your major donors get the same generic email as first-time volunteers. Relationships are transactional because your team has no unified view of who gave, when, or why they stopped.
One grant officer tracks 12 open applications in a personal spreadsheet. A $50K renewal gets missed because no one had set a reminder. That's not a process problem that's a systems problem. ad
Your board asks for outcome metrics. Your program team pulls data from three tools. Nobody agrees on which number is right. And your annual report goes to print with last year's figures.
A 200-person volunteer event, and your coordinator is managing RSVPs in Gmail threads. No-shows aren't tracked. Returning volunteers aren't recognized. And burnout quietly climbs.
From Strategy to Execution
Makedian is a Salesforce Select Partner. Our nonprofit implementations are built to support IRS 990 reporting readiness, donor data privacy, and the financial transparency your funders and board expect. We don't just configure software we build the operational infrastructure that lets your mission scale with accountability.
Salesforce Clouds We Specialize In

Donor Retention & Major Gifts
A mid-sized nonprofit lost 40% of recurring donors annually because generic outreach and no lapsed-donor follow-up process existed at all.
We implemented Salesforce NPSP with automated lapsed-donor journeys, gift history views, and major-gift pipeline tracking for development.
Grant Lifecycle Tracking
A foundation with 25 active grants had no centralized tracking system, so renewals were missed and reporting always ran late.
We built a custom grant management module on Salesforce with deadline reminders, document tracking, and funder communication logs.
Volunteer Coordination
A community nonprofit managing 500+ annual volunteers had no consistent way to track hours, recognize milestones, or re-engage inactive volunteers.
We implemented volunteer management on Salesforce with hour tracking, milestone automation, and re-engagement journeys for dormant volunteers.
Impact Measurement
Program staff spent 3 days before every board meeting compiling outcome data from separate tracking tools, spreadsheets, and ad-hoc reports.
We centralized program data in Salesforce and built executive dashboards that auto-populate before meetings using live program metrics.
Year-End Campaign Automation
A nonprofit's year-end appeal sent the same message to 8,000 contacts, treating lapsed donors as loyal monthly givers identically.
We segmented the donor base in Salesforce and built multi-touch Marketing Cloud campaigns by giving history, engagement, and affinity.
Ready to Scale Your Mission Without Scaling Your Admin Work?
Makedian's Salesforce for nonprofits team helps organizations like yours eliminate manual work and build the data infrastructure that funders trust.



Start With Clarity.
Scale With Confidence.
needs.
Salesforce for Nonprofits refers to the Salesforce platform configured with NPSP (Nonprofit Success Pack) and Salesforce.org products designed specifically for donor management, grant tracking, program reporting, and volunteer coordination. Unlike standard Salesforce, NPSP uses household account models and gift entry workflows built for the development office.
The Salesforce Nonprofit Success Pack (NPSP) is a free, open-source set of managed packages built on top of Salesforce CRM. It includes household accounts, recurring donations, and gift entry tools making it the standard foundation for most NPSP implementation projects. We evaluate whether NPSP or Salesforce.org's newer products best fit your organization before recommending a path.
Yes. We connect Salesforce to platforms like Stripe, PayPal, iATS, Classy, and DonorSearch and integrate with accounting tools like Intacct, QuickBooks, and Financial Edge. Our integration team ensures gift data flows cleanly so you don't double-enter transactions.
We've migrated nonprofits from Raiser's Edge, RE NXT, DonorPerfect, Bloomerang, and Network for Good to Salesforce. Our Salesforce Nonprofit CRM migration process maps all constituent records, gift history, and relationships with full validation before go-live so nothing is lost in the transition.
A standard NPSP implementation runs 6–12 weeks for organizations with straightforward donor and program workflows. More complex implementations with grant management, volunteer portals, or custom impact reporting — typically run 12–20 weeks. We'll scope the timeline based on your existing data, integrations, and team capacity.
Our Salesforce for nonprofits implementation includes: requirements discovery and workflow mapping, NPSP/Salesforce.org configuration, data migration and validation, staff training, custom dashboards and reports, and 30-day post-launch support. You get a system your team actually uses not just one that was configured.



