SALESFORCE SELECT PARTNER

Launch portals that users actually adopt

Build portals for partners, customers, and communities with secure access to live CRM data. We design for adoption, brand consistency, and seamless integration so stakeholders self-serve, collaborate, and get answers faster.

Talk to an Experience Cloud Expert
See How We Build It
70
Deployments
15
Certified Experts
10
Years Experience
7
Worldwide Reach
Salesforce Experience Cloud solutions that create personalized customer, partner, and employee portals with self-service experiences, collaboration, and digital engagement.
250+
Portal Launches
50+
Certified Salesforce Specialists
10+
Years Experience Cloud Experience
DIGITAL EXPERIENCE FRICTION

Where Digital Experience Portals Fail and How Salesforce Experience Cloud Fixes It

We identify the gaps between the experience your stakeholders expect and the portals they actually use, then close them inside Salesforce Experience Cloud.

DATA LAYER

Blocked Data Access

We expose records securely so partners self-serve updates, reducing calls, emails, and wait time.

PROCESS LAYER

Manual Portal Admin

We automate onboarding, approvals, and deflection so teams stop answering repeated questions.

INSIGHT LAYER

Unknown Portal Engagement

We track searches, visits, and deflection so you can improve content, UX, and adoption.

Enterprise Services

Salesforce Experience Cloud Services We Offer

End-to-end Salesforce Experience Cloud Services from strategy and portal architecture through to branded deployment, CRM integration and ongoing optimization.

Portal Build Delivery

We design, develop, integrate data, and launch securely with testing, training, and governance.

Certified Delivery Partner

Structured rollout with documentation, UAT signoff, and knowledge transfer to reduce program risk.

Custom Component Development

Build branded components and integrations so portals match needs, performance, and security.

Partner Portal Enablement

Enable registration, leads, and visibility so partners sell more with less coordination.

Customer Self-Service Hub

We publish knowledge and deflection flows so customers solve issues quickly, anytime.

Ongoing Portal Optimization

We review analytics, tune content, and expand features so adoption grows continuously.

Agentic Intelligence for Experience Cloud

AI-Powered Salesforce Experience Cloud Portals That Know Your Users

Deploy personalised portals surfacing content, answers, and actions by role.

Personalized Content

Autonomous Navigation

Engagement Signals

Our Enterprise Roadmap

A structured 5-stage deployment framework for scalable excellence.

01
Discover

In-depth audit of technical debt and business goals.

Discovery Workshop
02
Architect

Designing data schemas
and integration flows.

Solution Blueprint
03
Implement

Agile build cycles with
robust testing protocols.

Sprint Cycles
04
Optimize

Fine-tuning UX and
automating bottlenecks.

User Acceptance
05
Scale

Continuous evolution loops
and feature rollouts.

Value Realization
Deep Vertical Expertise

Industries We Power with Salesforce

We diagnose systemic inefficiencies to architect frictionless Salesforce ecosystems.

IT & Technology
Finance
Retail
Healthcare
Real Estate
Non-Profit
E-Commerce
Salesforce solutions for IT and technology companies that accelerate customer engagement, automate workflows, optimize service delivery, and drive scalable business growth with AI-powered automation.
Expertise

IT & Technology

Technology companies grow fast and lose customers just as fast when their internal systems cannot keep up. Sales, customer success, and product teams operating in silos create churn, pipeline gaps, and renewal surprises that erode ARR. Salesforce for Technology Companies unifies your entire revenue operation - from first marketing touch through to customer expansion - on one platform that scales as fast as you do.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Technology Sector Deployments
70+
Certified Salesforce Technology Specialists
SOC 2
& ISO 27001 Aligned Deployments
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forIT & Technology
Salesforce Financial Services Cloud solutions that empower banks, wealth managers, and financial advisors to deliver personalized financial planning, relationship management, and AI-driven client engagement.
Expertise

Finance

Financial services firms are managing complex client relationships, regulatory obligations, and competitive pressure simultaneously, often on disconnected systems that were never designed to work together. Salesforce for Financial Services unifies every client interaction, compliance workflow, and advisor activity on one GDPR and FCA-aligned platform so your teams spend more time advising and less time administrating.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Financial Services Deployments
70+
Certified Financial Cloud Specialists
100%
FCA & GDPR-Aligned Implementations
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forFinance
Salesforce Retail Cloud solutions that deliver personalized shopping experiences, omnichannel commerce, customer loyalty, and data-driven retail operations
Expertise

Retail

Retail businesses are fighting harder than ever for customer attention, loyalty, and repeat spend on more channels than they have ever managed before. Salesforce for Retail unifies your commerce, marketing, service, and customer data on one platform so every customer interaction is personalized, every channel is connected, and every team member works from the same real-time view of your business.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Retail Deployments
70+
Certified Commerce & Marketing Specialists
100%
GDPR & PCI DSS-Compliant Implementations
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forRetail
Salesforce Health Cloud solutions that connect patient data, streamline care coordination, and enhance healthcare experiences through personalized care journeys and intelligent case management.
Expertise

Healthcare

Healthcare organizations are under relentless pressure rising patient expectations, complex regulatory requirements, and care teams drowning in disconnected systems. Salesforce in Healthcare changes what is possible. Makedian deploys Salesforce for the Healthcare Industry to unify patient data, automate care coordination workflows, and give clinical and administrative teams a 360-degree view of every patient relationship securely, compliantly, and at scale.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

100%
HIPAA-Compliant Deployments
70+
Certified Healthcare Specialists
Zero
PHI Incidents
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forHealthcare
Salesforce Real Estate solutions that streamline property management, project tracking, portfolio visibility, and client engagement with AI-powered insights and automation.
Expertise

Real Estate

Real estate runs on relationships, speed, and data, but most agencies and property firms are still managing leads in spreadsheets, chasing pipeline in email chains, and losing deals because follow-up falls through the gap. Salesforce CRM for real estate changes that. Makedian's Salesforce consulting services for real estate unify your listings, leads, client history, and deal pipeline on one platform so your brokers focus on closing, not chasing.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Real Estate Deployments
70+
Certified Experts
10+
Years Experience delivering Salesforce real estate
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forReal Estate
Salesforce Nonprofit Cloud solutions that help nonprofit organizations manage programs, track outcomes, engage communities, and maximize social impact through data-driven operations.
Expertise

Non-Profit

From donor management to program tracking, we implement Salesforce for nonprofits so your team can focus on what matters most the mission.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forNon-Profit
Salesforce Commerce Cloud solutions that deliver personalized shopping experiences, omnichannel commerce, storefront management, and customer retention through intelligent ecommerce automation.
Expertise

E-Commerce

From Commerce Cloud storefront to post-purchase service, we implement Salesforce for e-commerce brands ready to grow revenue, reduce churn, and deliver experiences worth coming back for.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forE-Commerce

Why Choose

Makedian

?

Why Choose Makedian ?

Success Stories

Real results for real enterprise challenges.
View All Case Studies
Non Profit
Global Bank Corp

Quick Book to Salesforce Integration

100%
Real-time Visibility
20 Hr/M
Reduced Manual Work
Read Full Case Study
Information Technology
Global Bank Corp

100 Wrote AppExchange product development

100W uses Al to analyze written communication, providing insights into personalities, relationships, and needs. It's applied in customer support, marketing, and HR to improve communication and optimize business outcomes.

65%
Faster Profile Generation
25%
Improved Data Accuracy
Read Full Case Study
E-Commerce
Global Bank Corp

Chargent Salesforce Case Study

A leading online fashion retailer using Salesforce Commerce Cloud faced challenges with payment processing and subscription billing as their Customer base grew.

40%
Reduction in Payment Processing Time
30%
Improvement in Billing Accuracy
Read Full Case Study
Aviation
Global Bank Corp

Conga Composer Case Study

Monarch Air Group uses Conga Composer to automate document generation, streamline workflows, and improve client experience in the aviation sector.

80%
Document Generation Time
15%
Operational Efficiency
Read Full Case Study
Energy
Global Bank Corp

Salesforce CPQ - Energy Sector Case Study

The Renewable Energy Company implemented Salesforce CPQ to streamline proposal generation, ensure data accuracy, and optimize internal efficiency.

40%
Reduction in proposal generation time
25%
Decrease in order error
Read Full Case Study
Real Estate
Global Bank Corp

Real Estate Case Study

Our client is a real estate leader specializing in sustainable solutions, cutting-edge technologies, and streamlined processes. They are redefining efficiency and innovation in the industry.

40%
Improved Data Import and Organization
50%
Improved Management of Unified Calling with
Read Full Case Study
Public Sector
Global Bank Corp

Public Sector Grant Management

A public entity sought to streamline grant management for Tribal Communities, which is facing climate change .They want to simplify applications and allocate funds effectively.

30%
Improved User Experience
40%
Enhanced Data Integrity
Read Full Case Study
Manufacturing
Global Bank Corp

Hubspot-SF Integration

Helix Linear is a leader in precision linear motion and power transmission systems. They offer tailored solutions for lead screws and linear actuators, ensuring smooth and efficient operation within your machinery and applications.

30%
Unified Lead Management
70%
Enhanced Quote Accuracy & Speed
Read Full Case Study
Non Profit
Global Bank Corp

Front End Development (Visualforce, Aura,LWC)/Non-Profit

Global G.L.O.W. empowers girls in vulnerable communities through mentorship programs, collaborating with schools and NGOS to equip them with skills and resources.

40%
Decrease in time spent filling budgets
30%
Enhanced Operational Efficiency
Read Full Case Study
Health Care
Global Bank Corp

Experience Cloud Implementation

Healthcare organization needed a platform to enhance communication, collaboration, and engagement among their members, who were dissatisfied with the limitations of traditional email and websites.

30%
Enhanced User Engagement
20%
Improved Event Participation
Read Full Case Study
Retail
Global Bank Corp

Marketing Cloud Implementation

Beer retail chain adopts BigCommerce for digital transformation, integrating with Sales Cloud, Marketing Cloud, CDP, and Dataroma to enhance customer experience and sales efficiency.

30%
Increase in customer satisfaction
20%
Improvement in subscriber engagement
Read Full Case Study
Information Technology
Global Bank Corp

Mailchimp-SF Integration

Wondersign, a product catalog platform, seamlessly integrates with your existing tools to provide accurate, up-to-date product information, enhancing customer experience and sales efficiency.

40%
Seamless & Bi-Directional Data Flow
50%
Targeted Communication
Read Full Case Study
Information Technology
Global Bank Corp

Docusign-SF Integration

NextName, provides a platform for college sports fans, allows for unprecedented interaction and support to their favorite athletes.

70%
Faster Turnaround
45%
Productivity Boost
Read Full Case Study
Financial Services
Global Bank Corp

Service Cloud Voice(Amazon Connect)

The client sought a unified solution for customer interactions, sales, and workforce management, combining a call center system and Field Service Lightning into Salesforce to streamline operations and enhance customer engagement.

60%
Increased Agent Efficiency
70%
Enhanced Communication
Read Full Case Study
Information Technology
Global Bank Corp

Hubspot-SF Migration/Account Engagement (Pardot) Implmentation

Submer, a leader in next-generation cooling and automation, empowers data centers with efficient, sustainable technologies to enhance efficiency and sustainability.

40%
Accurate & Seamless Bi-Directional Data Flow
50%
Targeted Communication
Read Full Case Study
Non Profit
Quick Book to Salesforce Integration
100%
Real-time Visibility
Information Technology
100 Wrote AppExchange product development
100W uses Al to analyze written communication, providing insights into personalities, relationships, and needs. It's applied in customer support, marketing, and HR to improve communication and optimize business outcomes.
65%
Faster Profile Generation
E-Commerce
Chargent Salesforce Case Study
A leading online fashion retailer using Salesforce Commerce Cloud faced challenges with payment processing and subscription billing as their Customer base grew.
40%
Reduction in Payment Processing Time
Aviation
Conga Composer Case Study
Monarch Air Group uses Conga Composer to automate document generation, streamline workflows, and improve client experience in the aviation sector.
80%
Document Generation Time
Energy
Salesforce CPQ - Energy Sector Case Study
The Renewable Energy Company implemented Salesforce CPQ to streamline proposal generation, ensure data accuracy, and optimize internal efficiency.
40%
Reduction in proposal generation time
Real Estate
Real Estate Case Study
Our client is a real estate leader specializing in sustainable solutions, cutting-edge technologies, and streamlined processes. They are redefining efficiency and innovation in the industry.
40%
Improved Data Import and Organization
Public Sector
Public Sector Grant Management
A public entity sought to streamline grant management for Tribal Communities, which is facing climate change .They want to simplify applications and allocate funds effectively.
30%
Improved User Experience
Manufacturing
Hubspot-SF Integration
Helix Linear is a leader in precision linear motion and power transmission systems. They offer tailored solutions for lead screws and linear actuators, ensuring smooth and efficient operation within your machinery and applications.
30%
Unified Lead Management
Non Profit
Front End Development (Visualforce, Aura,LWC)/Non-Profit
Global G.L.O.W. empowers girls in vulnerable communities through mentorship programs, collaborating with schools and NGOS to equip them with skills and resources.
40%
Decrease in time spent filling budgets
Health Care
Experience Cloud Implementation
Healthcare organization needed a platform to enhance communication, collaboration, and engagement among their members, who were dissatisfied with the limitations of traditional email and websites.
30%
Enhanced User Engagement
Retail
Marketing Cloud Implementation
Beer retail chain adopts BigCommerce for digital transformation, integrating with Sales Cloud, Marketing Cloud, CDP, and Dataroma to enhance customer experience and sales efficiency.
30%
Increase in customer satisfaction
Information Technology
Mailchimp-SF Integration
Wondersign, a product catalog platform, seamlessly integrates with your existing tools to provide accurate, up-to-date product information, enhancing customer experience and sales efficiency.
40%
Seamless & Bi-Directional Data Flow
Information Technology
Docusign-SF Integration
NextName, provides a platform for college sports fans, allows for unprecedented interaction and support to their favorite athletes.
70%
Faster Turnaround
Financial Services
Service Cloud Voice(Amazon Connect)
The client sought a unified solution for customer interactions, sales, and workforce management, combining a call center system and Field Service Lightning into Salesforce to streamline operations and enhance customer engagement.
60%
Increased Agent Efficiency
Information Technology
Hubspot-SF Migration/Account Engagement (Pardot) Implmentation
Submer, a leader in next-generation cooling and automation, empowers data centers with efficient, sustainable technologies to enhance efficiency and sustainability.
40%
Accurate & Seamless Bi-Directional Data Flow

Ready to Launch a Portal Your Stakeholders Will Actually Use?

200+ businesses have built connected digital experiences with Makedian's Salesforce Experience Cloud Services. Tell us what your portal needs to do, and our certified Experience Cloud team will show you how to build it right the first time.

Schedule a Meeting
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Talk to a certified Experience Cloud Implementation partner today

Start With Clarity.
Scale With Confidence.

Transform your digital stakeholder experience with Salesforce Experience Cloud Services built around your portal requirements and user adoption goals.
Common Questions Before You Reach Out
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What does a Salesforce Experience Cloud Implementation project look like end to end?
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