Unlock the Full Power of Salesforce in Dubai
Partner with certified Salesforce experts who understand the UAE market. We help Dubai and regional businesses accelerate digital transformation with enterprise-grade Salesforce architecture built for the Middle East.
of UAE enterprise clients report measurable efficiency gains within 90 days of go-live.
Why UAE Businesses Need a Strategic Salesforce Partner
Dubai is leading the Middle East's digital transformation agenda. As businesses accelerate their Salesforce adoption, the difference between results and regret comes down to implementation quality and regional expertise.
66% of UAE businesses struggle to unify customer data across disconnected platforms and multi-language operations. Makedian bridges this gap with Salesforce-native integration — giving UAE enterprises a single connected revenue architecture that scales across the GCC.
Capabilities Engineered
We don't just implement; we architect resilience. Our modules are designed to snap into your existing workflow while evolving for tomorrow.
We audit your revenue operations, uncover pipeline gaps and build a tailored RevOps roadmap — aligning your sales, service and marketing teams around one unified Salesforce growth strategy.
We design and build custom Salesforce apps ready for AppExchange — extending your CRM's capabilities, automating complex workflows and delivering solutions built specifically for your business and industry.
Services Clean, structured and fully validated data migration into Salesforce — preserving your historical records, eliminating duplicates and setting your CRM up for long-term accuracy and reliable reporting.
Services Custom Salesforce development across Apex, Lightning Web Components and automation — turning complex business requirements into scalable high-performance solutions built on the Salesforce platform.
We build secure, scalable API connections between Salesforce and any platform — enabling real-time data sync, intelligent automation and zero manual data entry across your entire tech stack.
From architecture reviews and process mapping to cloud strategy and implementation planning — our certified Salesforce consultants work as an extension of your team to drive measurable outcomes.
Salesforce Clouds We Specialize In
Industries We Power with Salesforce
We diagnose systemic inefficiencies to architect frictionless Salesforce ecosystems.
IT & Technology
Technology companies grow fast and lose customers just as fast when their internal systems cannot keep up. Sales, customer success, and product teams operating in silos create churn, pipeline gaps, and renewal surprises that erode ARR. Salesforce for Technology Companies unifies your entire revenue operation - from first marketing touch through to customer expansion - on one platform that scales as fast as you do.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.
Finance
Financial services firms are managing complex client relationships, regulatory obligations, and competitive pressure simultaneously, often on disconnected systems that were never designed to work together. Salesforce for Financial Services unifies every client interaction, compliance workflow, and advisor activity on one GDPR and FCA-aligned platform so your teams spend more time advising and less time administrating.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.
Retail
Retail businesses are fighting harder than ever for customer attention, loyalty, and repeat spend on more channels than they have ever managed before. Salesforce for Retail unifies your commerce, marketing, service, and customer data on one platform so every customer interaction is personalized, every channel is connected, and every team member works from the same real-time view of your business.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.
Healthcare
Healthcare organizations are under relentless pressure rising patient expectations, complex regulatory requirements, and care teams drowning in disconnected systems. Salesforce in Healthcare changes what is possible. Makedian deploys Salesforce for the Healthcare Industry to unify patient data, automate care coordination workflows, and give clinical and administrative teams a 360-degree view of every patient relationship securely, compliantly, and at scale.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.
Real Estate
Real estate runs on relationships, speed, and data, but most agencies and property firms are still managing leads in spreadsheets, chasing pipeline in email chains, and losing deals because follow-up falls through the gap. Salesforce CRM for real estate changes that. Makedian's Salesforce consulting services for real estate unify your listings, leads, client history, and deal pipeline on one platform so your brokers focus on closing, not chasing.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.
Non-Profit
From donor management to program tracking, we implement Salesforce for nonprofits so your team can focus on what matters most the mission.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.
E-Commerce
From Commerce Cloud storefront to post-purchase service, we implement Salesforce for e-commerce brands ready to grow revenue, reduce churn, and deliver experiences worth coming back for.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.
Engineered for Performance.Proven in Dubai
We combine global Salesforce implementation standards with deep UAE market knowledge to deliver measurable business velocity for Middle East enterprise leaders.
Faster pipeline cycles across UAE and GCC enterprise sales teams.
Lower operational cost through Salesforce automation and integration.
Improved customer LTV through unified Sales and Service Cloud.
Real-time data liquidity across UAE and regional revenue touchpoints.
Success Stories
Quick Book to Salesforce Integration
100 Wrote AppExchange product development
100W uses Al to analyze written communication, providing insights into personalities, relationships, and needs. It's applied in customer support, marketing, and HR to improve communication and optimize business outcomes.
Chargent Salesforce Case Study
A leading online fashion retailer using Salesforce Commerce Cloud faced challenges with payment processing and subscription billing as their Customer base grew.
Conga Composer Case Study
Monarch Air Group uses Conga Composer to automate document generation, streamline workflows, and improve client experience in the aviation sector.
Salesforce CPQ - Energy Sector Case Study
The Renewable Energy Company implemented Salesforce CPQ to streamline proposal generation, ensure data accuracy, and optimize internal efficiency.
Real Estate Case Study
Our client is a real estate leader specializing in sustainable solutions, cutting-edge technologies, and streamlined processes. They are redefining efficiency and innovation in the industry.
Public Sector Grant Management
A public entity sought to streamline grant management for Tribal Communities, which is facing climate change .They want to simplify applications and allocate funds effectively.
Hubspot-SF Integration
Helix Linear is a leader in precision linear motion and power transmission systems. They offer tailored solutions for lead screws and linear actuators, ensuring smooth and efficient operation within your machinery and applications.
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Front End Development (Visualforce, Aura,LWC)/Non-Profit
Global G.L.O.W. empowers girls in vulnerable communities through mentorship programs, collaborating with schools and NGOS to equip them with skills and resources.
Experience Cloud Implementation
Healthcare organization needed a platform to enhance communication, collaboration, and engagement among their members, who were dissatisfied with the limitations of traditional email and websites.
Marketing Cloud Implementation
Beer retail chain adopts BigCommerce for digital transformation, integrating with Sales Cloud, Marketing Cloud, CDP, and Dataroma to enhance customer experience and sales efficiency.
Mailchimp-SF Integration
Wondersign, a product catalog platform, seamlessly integrates with your existing tools to provide accurate, up-to-date product information, enhancing customer experience and sales efficiency.
Docusign-SF Integration
NextName, provides a platform for college sports fans, allows for unprecedented interaction and support to their favorite athletes.
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Service Cloud Voice(Amazon Connect)
The client sought a unified solution for customer interactions, sales, and workforce management, combining a call center system and Field Service Lightning into Salesforce to streamline operations and enhance customer engagement.
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Hubspot-SF Migration/Account Engagement (Pardot) Implmentation
Submer, a leader in next-generation cooling and automation, empowers data centers with efficient, sustainable technologies to enhance efficiency and sustainability.
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