SALESFORCE SELECT PARTNER

Deploy autonomous agents that complete work

Deploy autonomous AI agents that handle service, sales, and operations tasks inside your org. We provide strategy, architecture, build, testing, and governance so agents deliver real outcomes, safely.

Talk to an Agentforce Expert
See How We Deploy It
25
Deployments
5
Certified Experts
1
Years Experience
7
Worldwide Reach
Salesforce Agentforce solutions that deploy AI-powered autonomous agents to automate customer support, sales assistance, and business workflows across digital channels.
100+
Agents Deployed
50+
Certified Salesforce Specialists
5+
Years AI Delivery Experience
AI READINESS FRICTION

Why Most Salesforce AI Projects Fail and How Agentforce Solutions Fix It

We identify the gaps between where your AI ambition is and where your Salesforce data, processes, and team readiness actually are, then bridge them with deployable Agentforce Solutions.

DATA LAYER

Untrusted Data Signals

We cleanse records, connect sources, and establish governance so agents act on trusted, complete data.

PROCESS LAYER

Broken Process Automation

We redesign workflows, rules, and handoffs so automation improves outcomes instead of amplifying failures.

INSIGHT LAYER

No Performance Visibility

We monitor accuracy, escalations, and outcomes so you tune agents safely and continuously improve.

Enterprise Services

Salesforce Agentforce Services We Offer

End-to-end Salesforce Agentforce Services from initial use case strategy through to deployed, production-ready Agentforce AI Agents running inside your Salesforce org.

End-to-End Implementation

We scope, configure, test, and launch production agents with governance, monitoring, and training.

Use Case Strategy

We identify highest-impact workflows, assess readiness, and plan phased rollout with clear ROI.

Custom Agent Build

We design topics, actions, and guardrails so agents handle volume safely and reliably.

Service Agent Automation

Deflect routine requests, answer questions, and escalate complex cases with full context.

Sales Agent Acceleration

Qualify leads, schedule follow-ups, and advance opportunities while reps focus on relationships.

Enterprise Architecture Design

Plan grounding, orchestration, and escalation so multiple agents collaborate and stay controllable.

Certified Delivery Partner

Structured program delivery with documentation, UAT signoff, and production readiness assurance included.

Managed Improvement Retainer

We monitor performance, expand capabilities, and optimize prompts so outcomes improve quarterly.

Agentic Intelligence for Agentforce

Agentforce Expertise Built from Real Deployments, Not Demos

Deploy autonomous agents across clouds for service, sales, and operations.

Autonomous Agents

Multi-Agent Orchestration

Real-Time Reasoning

Our Enterprise Roadmap

A structured 5-stage deployment framework for scalable excellence.

01
Discover

In-depth audit of technical debt and business goals.

Discovery Workshop
02
Architect

Designing data schemas
and integration flows.

Solution Blueprint
03
Implement

Agile build cycles with
robust testing protocols.

Sprint Cycles
04
Optimize

Fine-tuning UX and
automating bottlenecks.

User Acceptance
05
Scale

Continuous evolution loops
and feature rollouts.

Value Realization
Deep Vertical Expertise

Industries We Power with Salesforce

We diagnose systemic inefficiencies to architect frictionless Salesforce ecosystems.

IT & Technology
Finance
Retail
Healthcare
Real Estate
Non-Profit
E-Commerce
Salesforce solutions for IT and technology companies that accelerate customer engagement, automate workflows, optimize service delivery, and drive scalable business growth with AI-powered automation.
Expertise

IT & Technology

Technology companies grow fast and lose customers just as fast when their internal systems cannot keep up. Sales, customer success, and product teams operating in silos create churn, pipeline gaps, and renewal surprises that erode ARR. Salesforce for Technology Companies unifies your entire revenue operation - from first marketing touch through to customer expansion - on one platform that scales as fast as you do.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Technology Sector Deployments
70+
Certified Salesforce Technology Specialists
SOC 2
& ISO 27001 Aligned Deployments
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forIT & Technology
Salesforce Financial Services Cloud solutions that empower banks, wealth managers, and financial advisors to deliver personalized financial planning, relationship management, and AI-driven client engagement.
Expertise

Finance

Financial services firms are managing complex client relationships, regulatory obligations, and competitive pressure simultaneously, often on disconnected systems that were never designed to work together. Salesforce for Financial Services unifies every client interaction, compliance workflow, and advisor activity on one GDPR and FCA-aligned platform so your teams spend more time advising and less time administrating.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Financial Services Deployments
70+
Certified Financial Cloud Specialists
100%
FCA & GDPR-Aligned Implementations
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forFinance
Salesforce Retail Cloud solutions that deliver personalized shopping experiences, omnichannel commerce, customer loyalty, and data-driven retail operations
Expertise

Retail

Retail businesses are fighting harder than ever for customer attention, loyalty, and repeat spend on more channels than they have ever managed before. Salesforce for Retail unifies your commerce, marketing, service, and customer data on one platform so every customer interaction is personalized, every channel is connected, and every team member works from the same real-time view of your business.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Retail Deployments
70+
Certified Commerce & Marketing Specialists
100%
GDPR & PCI DSS-Compliant Implementations
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forRetail
Salesforce Health Cloud solutions that connect patient data, streamline care coordination, and enhance healthcare experiences through personalized care journeys and intelligent case management.
Expertise

Healthcare

Healthcare organizations are under relentless pressure rising patient expectations, complex regulatory requirements, and care teams drowning in disconnected systems. Salesforce in Healthcare changes what is possible. Makedian deploys Salesforce for the Healthcare Industry to unify patient data, automate care coordination workflows, and give clinical and administrative teams a 360-degree view of every patient relationship securely, compliantly, and at scale.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

100%
HIPAA-Compliant Deployments
70+
Certified Healthcare Specialists
Zero
PHI Incidents
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forHealthcare
Salesforce Real Estate solutions that streamline property management, project tracking, portfolio visibility, and client engagement with AI-powered insights and automation.
Expertise

Real Estate

Real estate runs on relationships, speed, and data, but most agencies and property firms are still managing leads in spreadsheets, chasing pipeline in email chains, and losing deals because follow-up falls through the gap. Salesforce CRM for real estate changes that. Makedian's Salesforce consulting services for real estate unify your listings, leads, client history, and deal pipeline on one platform so your brokers focus on closing, not chasing.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

200+
Real Estate Deployments
70+
Certified Experts
10+
Years Experience delivering Salesforce real estate
40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forReal Estate
Salesforce Nonprofit Cloud solutions that help nonprofit organizations manage programs, track outcomes, engage communities, and maximize social impact through data-driven operations.
Expertise

Non-Profit

From donor management to program tracking, we implement Salesforce for nonprofits so your team can focus on what matters most the mission.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forNon-Profit
Salesforce Commerce Cloud solutions that deliver personalized shopping experiences, omnichannel commerce, storefront management, and customer retention through intelligent ecommerce automation.
Expertise

E-Commerce

From Commerce Cloud storefront to post-purchase service, we implement Salesforce for e-commerce brands ready to grow revenue, reduce churn, and deliver experiences worth coming back for.

Unified Data Architecture

Every contact, account and interaction in one Salesforce record.

End-to-End Process Automation

Automated workflows eliminating manual tasks across every team handoff.

System & API Integration

Bi-directional API sync with your ERP and third-party tools.

Revenue & Performance Analytics

Live dashboards tracking pipeline, team performance and forecasted revenue.

40%
Increase in Engagement
3x
Faster Referrals
-25%
Admin Overhead
Explore Salesforce Solutions forE-Commerce

Why Choose

Makedian

?

Why Choose Makedian ?

Success Stories

Real results for real enterprise challenges.
View All Case Studies
Non Profit
Global Bank Corp

Quick Book to Salesforce Integration

100%
Real-time Visibility
20 Hr/M
Reduced Manual Work
Read Full Case Study
Information Technology
Global Bank Corp

100 Wrote AppExchange product development

100W uses Al to analyze written communication, providing insights into personalities, relationships, and needs. It's applied in customer support, marketing, and HR to improve communication and optimize business outcomes.

65%
Faster Profile Generation
25%
Improved Data Accuracy
Read Full Case Study
E-Commerce
Global Bank Corp

Chargent Salesforce Case Study

A leading online fashion retailer using Salesforce Commerce Cloud faced challenges with payment processing and subscription billing as their Customer base grew.

40%
Reduction in Payment Processing Time
30%
Improvement in Billing Accuracy
Read Full Case Study
Aviation
Global Bank Corp

Conga Composer Case Study

Monarch Air Group uses Conga Composer to automate document generation, streamline workflows, and improve client experience in the aviation sector.

80%
Document Generation Time
15%
Operational Efficiency
Read Full Case Study
Energy
Global Bank Corp

Salesforce CPQ - Energy Sector Case Study

The Renewable Energy Company implemented Salesforce CPQ to streamline proposal generation, ensure data accuracy, and optimize internal efficiency.

40%
Reduction in proposal generation time
25%
Decrease in order error
Read Full Case Study
Real Estate
Global Bank Corp

Real Estate Case Study

Our client is a real estate leader specializing in sustainable solutions, cutting-edge technologies, and streamlined processes. They are redefining efficiency and innovation in the industry.

40%
Improved Data Import and Organization
50%
Improved Management of Unified Calling with
Read Full Case Study
Public Sector
Global Bank Corp

Public Sector Grant Management

A public entity sought to streamline grant management for Tribal Communities, which is facing climate change .They want to simplify applications and allocate funds effectively.

30%
Improved User Experience
40%
Enhanced Data Integrity
Read Full Case Study
Manufacturing
Global Bank Corp

Hubspot-SF Integration

Helix Linear is a leader in precision linear motion and power transmission systems. They offer tailored solutions for lead screws and linear actuators, ensuring smooth and efficient operation within your machinery and applications.

30%
Unified Lead Management
70%
Enhanced Quote Accuracy & Speed
Read Full Case Study
Non Profit
Global Bank Corp

Front End Development (Visualforce, Aura,LWC)/Non-Profit

Global G.L.O.W. empowers girls in vulnerable communities through mentorship programs, collaborating with schools and NGOS to equip them with skills and resources.

40%
Decrease in time spent filling budgets
30%
Enhanced Operational Efficiency
Read Full Case Study
Health Care
Global Bank Corp

Experience Cloud Implementation

Healthcare organization needed a platform to enhance communication, collaboration, and engagement among their members, who were dissatisfied with the limitations of traditional email and websites.

30%
Enhanced User Engagement
20%
Improved Event Participation
Read Full Case Study
Retail
Global Bank Corp

Marketing Cloud Implementation

Beer retail chain adopts BigCommerce for digital transformation, integrating with Sales Cloud, Marketing Cloud, CDP, and Dataroma to enhance customer experience and sales efficiency.

30%
Increase in customer satisfaction
20%
Improvement in subscriber engagement
Read Full Case Study
Information Technology
Global Bank Corp

Mailchimp-SF Integration

Wondersign, a product catalog platform, seamlessly integrates with your existing tools to provide accurate, up-to-date product information, enhancing customer experience and sales efficiency.

40%
Seamless & Bi-Directional Data Flow
50%
Targeted Communication
Read Full Case Study
Information Technology
Global Bank Corp

Docusign-SF Integration

NextName, provides a platform for college sports fans, allows for unprecedented interaction and support to their favorite athletes.

70%
Faster Turnaround
45%
Productivity Boost
Read Full Case Study
Financial Services
Global Bank Corp

Service Cloud Voice(Amazon Connect)

The client sought a unified solution for customer interactions, sales, and workforce management, combining a call center system and Field Service Lightning into Salesforce to streamline operations and enhance customer engagement.

60%
Increased Agent Efficiency
70%
Enhanced Communication
Read Full Case Study
Information Technology
Global Bank Corp

Hubspot-SF Migration/Account Engagement (Pardot) Implmentation

Submer, a leader in next-generation cooling and automation, empowers data centers with efficient, sustainable technologies to enhance efficiency and sustainability.

40%
Accurate & Seamless Bi-Directional Data Flow
50%
Targeted Communication
Read Full Case Study
Non Profit
Quick Book to Salesforce Integration
100%
Real-time Visibility
Information Technology
100 Wrote AppExchange product development
100W uses Al to analyze written communication, providing insights into personalities, relationships, and needs. It's applied in customer support, marketing, and HR to improve communication and optimize business outcomes.
65%
Faster Profile Generation
E-Commerce
Chargent Salesforce Case Study
A leading online fashion retailer using Salesforce Commerce Cloud faced challenges with payment processing and subscription billing as their Customer base grew.
40%
Reduction in Payment Processing Time
Aviation
Conga Composer Case Study
Monarch Air Group uses Conga Composer to automate document generation, streamline workflows, and improve client experience in the aviation sector.
80%
Document Generation Time
Energy
Salesforce CPQ - Energy Sector Case Study
The Renewable Energy Company implemented Salesforce CPQ to streamline proposal generation, ensure data accuracy, and optimize internal efficiency.
40%
Reduction in proposal generation time
Real Estate
Real Estate Case Study
Our client is a real estate leader specializing in sustainable solutions, cutting-edge technologies, and streamlined processes. They are redefining efficiency and innovation in the industry.
40%
Improved Data Import and Organization
Public Sector
Public Sector Grant Management
A public entity sought to streamline grant management for Tribal Communities, which is facing climate change .They want to simplify applications and allocate funds effectively.
30%
Improved User Experience
Manufacturing
Hubspot-SF Integration
Helix Linear is a leader in precision linear motion and power transmission systems. They offer tailored solutions for lead screws and linear actuators, ensuring smooth and efficient operation within your machinery and applications.
30%
Unified Lead Management
Non Profit
Front End Development (Visualforce, Aura,LWC)/Non-Profit
Global G.L.O.W. empowers girls in vulnerable communities through mentorship programs, collaborating with schools and NGOS to equip them with skills and resources.
40%
Decrease in time spent filling budgets
Health Care
Experience Cloud Implementation
Healthcare organization needed a platform to enhance communication, collaboration, and engagement among their members, who were dissatisfied with the limitations of traditional email and websites.
30%
Enhanced User Engagement
Retail
Marketing Cloud Implementation
Beer retail chain adopts BigCommerce for digital transformation, integrating with Sales Cloud, Marketing Cloud, CDP, and Dataroma to enhance customer experience and sales efficiency.
30%
Increase in customer satisfaction
Information Technology
Mailchimp-SF Integration
Wondersign, a product catalog platform, seamlessly integrates with your existing tools to provide accurate, up-to-date product information, enhancing customer experience and sales efficiency.
40%
Seamless & Bi-Directional Data Flow
Information Technology
Docusign-SF Integration
NextName, provides a platform for college sports fans, allows for unprecedented interaction and support to their favorite athletes.
70%
Faster Turnaround
Financial Services
Service Cloud Voice(Amazon Connect)
The client sought a unified solution for customer interactions, sales, and workforce management, combining a call center system and Field Service Lightning into Salesforce to streamline operations and enhance customer engagement.
60%
Increased Agent Efficiency
Information Technology
Hubspot-SF Migration/Account Engagement (Pardot) Implmentation
Submer, a leader in next-generation cooling and automation, empowers data centers with efficient, sustainable technologies to enhance efficiency and sustainability.
40%
Accurate & Seamless Bi-Directional Data Flow

Ready to Deploy Agentforce AI That Actually Works?

200+ businesses have transformed their operations with Makedian's Salesforce Agentforce Services. Tell us the workflow you want AI to handle, and we will design the Agentforce Solutions to make it happen at production scale.

Schedule a Meeting
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Talk to a certified Agentforce Implementation Partner today

Start With Clarity.
Scale With Confidence.

Transform your Salesforce org with Agentforce AI Agents built around your specific workflows, data and business rules not generic templates.
Common Questions Before You Reach Out
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