Deploy autonomous agents that complete work
Deploy autonomous AI agents that handle service, sales, and operations tasks inside your org. We provide strategy, architecture, build, testing, and governance so agents deliver real outcomes, safely.
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Why Most Salesforce AI Projects Fail and How Agentforce Solutions Fix It
We identify the gaps between where your AI ambition is and where your Salesforce data, processes, and team readiness actually are, then bridge them with deployable Agentforce Solutions.
Untrusted Data Signals
We cleanse records, connect sources, and establish governance so agents act on trusted, complete data.
Broken Process Automation
We redesign workflows, rules, and handoffs so automation improves outcomes instead of amplifying failures.
No Performance Visibility
We monitor accuracy, escalations, and outcomes so you tune agents safely and continuously improve.
Salesforce Agentforce Services We Offer
End-to-end Salesforce Agentforce Services from initial use case strategy through to deployed, production-ready Agentforce AI Agents running inside your Salesforce org.
Agentforce Expertise Built from Real Deployments, Not Demos
Deploy autonomous agents across clouds for service, sales, and operations.


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Autonomous Agents
Multi-Agent Orchestration
Real-Time Reasoning
Our Enterprise Roadmap
A structured 5-stage deployment framework for scalable excellence.
In-depth audit of technical debt and business goals.
Designing data schemas
and integration flows.
Agile build cycles with
robust testing protocols.
Fine-tuning UX and
automating bottlenecks.
Continuous evolution loops
and feature rollouts.
Industries We Power with Salesforce
We diagnose systemic inefficiencies to architect frictionless Salesforce ecosystems.

IT & Technology
Technology companies grow fast and lose customers just as fast when their internal systems cannot keep up. Sales, customer success, and product teams operating in silos create churn, pipeline gaps, and renewal surprises that erode ARR. Salesforce for Technology Companies unifies your entire revenue operation - from first marketing touch through to customer expansion - on one platform that scales as fast as you do.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.

Finance
Financial services firms are managing complex client relationships, regulatory obligations, and competitive pressure simultaneously, often on disconnected systems that were never designed to work together. Salesforce for Financial Services unifies every client interaction, compliance workflow, and advisor activity on one GDPR and FCA-aligned platform so your teams spend more time advising and less time administrating.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.

Retail
Retail businesses are fighting harder than ever for customer attention, loyalty, and repeat spend on more channels than they have ever managed before. Salesforce for Retail unifies your commerce, marketing, service, and customer data on one platform so every customer interaction is personalized, every channel is connected, and every team member works from the same real-time view of your business.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.

Healthcare
Healthcare organizations are under relentless pressure rising patient expectations, complex regulatory requirements, and care teams drowning in disconnected systems. Salesforce in Healthcare changes what is possible. Makedian deploys Salesforce for the Healthcare Industry to unify patient data, automate care coordination workflows, and give clinical and administrative teams a 360-degree view of every patient relationship securely, compliantly, and at scale.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.

Real Estate
Real estate runs on relationships, speed, and data, but most agencies and property firms are still managing leads in spreadsheets, chasing pipeline in email chains, and losing deals because follow-up falls through the gap. Salesforce CRM for real estate changes that. Makedian's Salesforce consulting services for real estate unify your listings, leads, client history, and deal pipeline on one platform so your brokers focus on closing, not chasing.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.

Non-Profit
From donor management to program tracking, we implement Salesforce for nonprofits so your team can focus on what matters most the mission.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.

E-Commerce
From Commerce Cloud storefront to post-purchase service, we implement Salesforce for e-commerce brands ready to grow revenue, reduce churn, and deliver experiences worth coming back for.
Unified Data Architecture
Every contact, account and interaction in one Salesforce record.
End-to-End Process Automation
Automated workflows eliminating manual tasks across every team handoff.
System & API Integration
Bi-directional API sync with your ERP and third-party tools.
Revenue & Performance Analytics
Live dashboards tracking pipeline, team performance and forecasted revenue.
Why Choose
Makedian
?
Why Choose Makedian ?

Wondersign
IT (Digital signage)

TruMethods
Business Consulting

Breezeline
Telecommunications

Aplhatech Spine
Health Tech

Beer Store
Retail

Youth Villagers
Non-Profit

Kaseya
IT/Software

Tufco
Manufacturing

Unite US
IT(Social Service)

YellowFin
IT

United refuah
Healthcare Services

Switch Vehicles
Transportation

Monarch Air
Aviation

NovoPath
Healthcare IT

Prairie State
Entertainment

Puschnguyen
Legal

Opt Health
Healthcare

Naveris
ET

Dex Care
Healthcare

Global GLow
Non-Profit

Lexitas
Legal

Hello Project
Real Estate

Anurag Energy
Energy

Kantata
IT

Breezeline
Telecommunications

TruMethods
Business Consulting

Beer Store
Retail

Kaseya
IT/Software

Tufco
Manufacturing

Unite US
IT(Social Service)

BIA-TCR
Public Sector

Wondersign
IT (Digital signage)

YellowFin
IT

Youth Villagers
Non-Profit

Monarch Air
Aviation

Switch Vehicles
Transportation

United refuah
Healthcare Services

100%
on-time delivery

5 Stars
Customer Satisfaction

10+ Years
industry experience

100%
Customizability

500+
satisfied clients

100%
data security & privacy

100%
on-time delivery

5 Stars
Customer Satisfaction

10+ Years
industry experience

100%
Customizability

500+
satisfied clients

100%
data security & privacy

100%
on-time delivery

5 Stars
Customer Satisfaction

10+ Years
industry experience

100%
Customizability

500+
satisfied clients

100%
data security & privacy
Salesforce
Certified

50+
Certified Experts

21000+
Number of Hours

80+
Certifcation

Top Rated +
Best 1%
Salesforce
Certified

50+
Certified Experts

21000+
Number of Hours

80+
Certifcation

Top Rated +
Best 1%
Salesforce
Certified

50+
Certified Experts

21000+
Number of Hours

80+
Certifcation

Top Rated +
Best 1%

100%
Scalability

100%
Transparency

24/7
Customer Support

100%
Accountability
Salesforce
Ridge Silver Consultant

100%
Scalability

100%
Transparency

24/7
Customer Support

100%
Accountability
Salesforce
Ridge Silver Consultant

100%
Scalability

100%
Transparency

24/7
Customer Support

100%
Accountability
Salesforce
Ridge Silver Consultant


























Success Stories

Quick Book to Salesforce Integration

100 Wrote AppExchange product development
100W uses Al to analyze written communication, providing insights into personalities, relationships, and needs. It's applied in customer support, marketing, and HR to improve communication and optimize business outcomes.

Chargent Salesforce Case Study
A leading online fashion retailer using Salesforce Commerce Cloud faced challenges with payment processing and subscription billing as their Customer base grew.

Conga Composer Case Study
Monarch Air Group uses Conga Composer to automate document generation, streamline workflows, and improve client experience in the aviation sector.

Salesforce CPQ - Energy Sector Case Study
The Renewable Energy Company implemented Salesforce CPQ to streamline proposal generation, ensure data accuracy, and optimize internal efficiency.

Real Estate Case Study
Our client is a real estate leader specializing in sustainable solutions, cutting-edge technologies, and streamlined processes. They are redefining efficiency and innovation in the industry.

Public Sector Grant Management
A public entity sought to streamline grant management for Tribal Communities, which is facing climate change .They want to simplify applications and allocate funds effectively.

Hubspot-SF Integration
Helix Linear is a leader in precision linear motion and power transmission systems. They offer tailored solutions for lead screws and linear actuators, ensuring smooth and efficient operation within your machinery and applications.
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Front End Development (Visualforce, Aura,LWC)/Non-Profit
Global G.L.O.W. empowers girls in vulnerable communities through mentorship programs, collaborating with schools and NGOS to equip them with skills and resources.

Experience Cloud Implementation
Healthcare organization needed a platform to enhance communication, collaboration, and engagement among their members, who were dissatisfied with the limitations of traditional email and websites.

Marketing Cloud Implementation
Beer retail chain adopts BigCommerce for digital transformation, integrating with Sales Cloud, Marketing Cloud, CDP, and Dataroma to enhance customer experience and sales efficiency.

Mailchimp-SF Integration
Wondersign, a product catalog platform, seamlessly integrates with your existing tools to provide accurate, up-to-date product information, enhancing customer experience and sales efficiency.

Docusign-SF Integration
NextName, provides a platform for college sports fans, allows for unprecedented interaction and support to their favorite athletes.
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Service Cloud Voice(Amazon Connect)
The client sought a unified solution for customer interactions, sales, and workforce management, combining a call center system and Field Service Lightning into Salesforce to streamline operations and enhance customer engagement.
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Hubspot-SF Migration/Account Engagement (Pardot) Implmentation
Submer, a leader in next-generation cooling and automation, empowers data centers with efficient, sustainable technologies to enhance efficiency and sustainability.
Ready to Deploy Agentforce AI That Actually Works?
200+ businesses have transformed their operations with Makedian's Salesforce Agentforce Services. Tell us the workflow you want AI to handle, and we will design the Agentforce Solutions to make it happen at production scale.



Start With Clarity.
Scale With Confidence.
Salesforce Agentforce Services are the end-to-end professional services required to design, deploy and optimise autonomous AI agents inside your Salesforce org. Makedian's Salesforce Agentforce Services cover use case strategy, data readiness assessment, Agentforce AI Agent configuration, testing, go-live and ongoing managed improvement everything from first conversation to full production deployment.
An Agentforce AI Agent is an autonomous AI system that runs inside your Salesforce org and performs real work without constant human direction. A deployed Agentforce AI Agent can handle customer service queries, qualify sales leads, process operational requests, retrieve and update CRM records and escalate to a human when a situation genuinely requires it all based on your defined business rules and live Salesforce data.
Makedian deploys Agentforce Solutions across every major Salesforce use case service agents that handle first-line customer support, sales agents that qualify and advance pipeline, operations agents that process internal requests and marketing agents that personalise outreach. Every Agentforce Solutions engagement starts with a use case assessment to identify where autonomous AI will deliver the fastest, most measurable business impact for your specific organisation.
Makedian's Agentforce Expertise spans the full Salesforce Agentforce platform from the foundational Atlas Reasoning Engine and topic/action architecture, through to multi-agent orchestration, MuleSoft-connected agents and custom LWC-embedded agent interfaces. Our Agentforce Expertise is built from real deployments across service, sales and operations not platform documentation and sandbox experimentation.
Salesforce Agentforce Solutions use AI reasoning to handle situations that traditional automation cannot open-ended customer questions, multi-step decisions with branching logic and cases that require judgment rather than rule-following. Where a Salesforce Flow follows a defined path, Salesforce Agentforce Solutions reason through the situation, decide the best action, execute it and respond in natural language. It is the difference between a decision tree and genuine autonomous intelligence.
An Agentforce Implementation Partner should have proven deployments not just certifications. Look for a partner who has deployed Agentforce AI Agents in production environments, across multiple Salesforce clouds and who can demonstrate how they handle the hard problems: hallucination controls, escalation logic, performance monitoring and continuous improvement after go-live. Makedian is a certified Agentforce Implementation Partner with live production deployments across service, sales and operations use cases.







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